Privacy Policy

Privacy Policy

1. Introduction

Malter Biochemicals LTD is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or submit an inquiry.

2. Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Organisation (if provided)
  • Country of residence
  • Inquiry details (including intended research use and quantity)
  • Technical data (IP address, browser type, device information)

3. How We Use Your Information

Your information is used to:

  • Process and review inquiries
  • Communicate with you regarding your request
  • Ensure compliance with legal and regulatory requirements
  • Improve our website and services

We do not use your data for unrelated marketing without your consent.

4. Data Sharing

We do not sell or rent your personal data. However, your data may be shared with:

  • Internal compliance and verification teams
  • Trusted service providers assisting in operations
  • Regulatory authorities if required by law

Given our international operations, data may be processed across Asia, the United States, and Europe in accordance with applicable data protection laws.

5. Data Security

We implement appropriate security measures to protect your data, including:

  • Encrypted data transmission
  • Secure servers and restricted access
  • Regular monitoring for vulnerabilities

Despite these measures, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to:

  • Fulfil inquiry and compliance purposes
  • Meet legal and regulatory obligations

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability

To exercise your rights, please contact us through our website.

8. Cookies and Tracking

We may use cookies and similar technologies to:

  • Improve website functionality
  • Analyse traffic and user behaviour

You can manage cookie preferences through your browser settings.

9. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the website indicates acceptance of any changes.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via our official website.